Job Description
Library Assistant II Job no: 495380
Work type: Full-time
Location: Edgewood, KY, Florence, KY
Categories: Staff
Title: Library Assistant II
Salary Range: 37,000.00
Contract Term Length: 12 Months
Standard Hours: 37.50
Anticiapted Start Date: June 2025
Work Location: On-Site
FLSA Status: Non-Exempt
College: Gateway Community & Technical College, Edgewood Campus
Department: Library Services
Total Rewards Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
- Exceptional health care, vision, dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary Performs a variety of clerical library and Information Commons work related to such activities as collection maintenance on assigned campus, assisting patrons/students with a variety of questions for the library and Information Commons in various modalities.
Job Duties: - Provide embedded librarian services.
- Serves as a first point of contact while also providing excellent customer service, sharing accurate information with students, staff, faculty and the community for the Information Commons.
- Assist and instruct patrons in using and learning to independently access library databases and online library catalogs; Supports students with computer access and other general library questions.
- Documents services provided to the Gateway community by correctly completing Information Commons and Library Tickets
- Library collection maintenance activities including orderly maintenance of shelves, as directed
- Keeping the Information Commons desk area organized and uncluttered, maintaining a comfortable and safe working environment.
- Completing secondary tasks as assigned by department heads or supervisor.
- Other duties as assigned.
Minimum Qualifications: - Associate's degree or equivalent in Library Science, Information Science or similar.
- One to Three years relevant experience.
- Experience working at a customer service/information desk.
- Experience working in libraries and using library databases
- Must be able to work independently.
- High attention to detail, independent, self-motivated, adaptable to fast-paced environments.
- Skilled in engaging and supporting students from diverse different cultural and socioeconomic backgrounds.
- Professional and courteous communication at all levels, both internally and externally.
- Clear verbal and written skills.
- Efficiently prioritize and meet deadlines.
- Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).
Preferred Qualifications: - Bachelor's degree or equivalent in Library Science, Information Science or similar.
- Experience working at the community college level is preferred.
Additional Skills Requested: - Problem-Solving Skills : Ability to assist patrons in learning to independently access library resources and troubleshoot any issues they may encounter.
- Customer Service Skills : Ability to provide excellent customer service, acting as the first point of contact and sharing accurate information with students, staff, faculty, and the community.
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Advertised: 01 May 2025 Eastern Daylight Time
Applications close: 15 May 2025 Eastern Daylight Time
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Job Tags
Holiday work, Full time, Contract work,