Patient Services Representative Job at HELP-Hire Healthcare, Los Angeles, CA

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  • HELP-Hire Healthcare
  • Los Angeles, CA

Job Description

Required Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- 6+ months of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:
- 2+ years' recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology

Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Employment Type: Full-Time
Salary: $ 21.00 Per Hour

Job Tags

Hourly pay, Full time,

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