Job Description

Job Description

Job Description

Description:

TR Miller Heating, Cooling, Plumbing and Electrical is a fast-growing company committed to growth and investing in its people. We’re looking for a passionate Plumbing Field Supervisor who genuinely cares about the customer and looks at this opportunity as not just a job, but a career. You’ll directly impact customer satisfaction by leading, coaching and developing a team of skilled technicians. If you’re a hands-on leader who thrives on problem-solving and fostering a culture of excellence, this is your chance to shine.

Responsibilities

• Our Plumbing Field Supervisor will advance in their career by developing other field technicians
• Direct and supervise field technicians in technical endeavours
• Educates on technical questions and troubleshoots customers concerns, ensuring highest levels of satisfaction
• Plumbing Field Supervisor will coach customer service skills as well as company systems and processes
• Host weekly 1 on 1 meetings with a team of up to 8 technicians
• Coaches and grades service system performance by riding along with technicians
• Complete Service Plumbing work including installing water heaters, water softeners, drains and camera work.
• Plumbing Field Supervisor will be the liaison between customers, technicians, and staff on products and services

Pay and Benefits

• Pay: Potential earnings $70,000 - $100,000/annually
• Schedule: Monday – Friday 7:00am – 4:00pm or 8:00am – 5:00pm
• No on call - Work life balance is a priority
• Company supplied, take home, reliable work truck
• Weekly Pay checks
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Pet Insurance
• Short-Term and Long-Term Disability
• Employee Wellness
• Up to Two weeks of Paid Time Off yearly
• Paid Holidays
• 401(k) plan with a 4% company match
• A family . This is last on the list because it’s the most important. We care about our team and expect you to bring that same care when you join. We do a lot more than just work together. You’ll come to love our company outings and you’ll build life-long friendships at TR Miller Heating, Cooling, and Plumbing.

About Us

• TR Miller Heating, Cooling, and Plumbing has been serving Plainfield and the surrounding area since 2008. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel.
• If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about TR Miller Heating & Cooling by visiting TRMillerHeatingandCooling.com. When you're ready, please follow the directions to apply for this position.
• Recognized as Chicago Tribune’s Top Workplace of 2023
• Equal Opportunity Employer
• Everyone is required to submit a pre-employment background check prior to start date.

• Proven Residential Service Plumbing expertise is a must!
• Proficiency in Nexstar Service System
• Exceptional Customer Service and Communication Skills
• Team Oriented and Collaborative Approach
• Preferred: Plumbing License

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