Customer Service Management Trainee Job at Uline, Inc., Racine, WI

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  • Uline, Inc.
  • Racine, WI

Job Description

Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.

  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

  • Review department procedures and standards to identify areas for improvement.

Minimum Requirements

  • Bachelor’s degree.

  • Strong track record of customer-focused service, teamwork and attention to detail.

  • Prior leadership / management experience is a plus.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one !

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a  drug-free workplace .

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

Job Tags

Hourly pay, Holiday work, Full time, Traineeship, Local area, Shift work,

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